You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the ordered product.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or email) by post to the address: Cassetetetbois.com - L'Oeil La Garde - 24370 Calviac en Périgord, France. by telephone at +06 19 43 72 30 or by email at contact@cassetetebois.com or contact@cassetetebois.net.

You can also use our model withdrawal form https://cassetetebois.com/i/formulaire-droit-de-retractation (or any other unambiguous statement) by copying and pasting the text, completing it and sending it to us by post or email. If you use the latter option, we will send you an acknowledgment of receipt of the withdrawal without delay on a durable medium (for example, by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

You must return or hand over the goods to Cassetetetbois.com - L'Oeil La Garde - 24370 Calviac en Périgord, France, without undue delay and, in any event, not later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiry of the 14-day period. You will have to bear the direct costs of returning the goods.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out the reimbursement using the same means of payment as you used for the initial transaction , unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.

You must return or hand over the goods to Cassetetetbois.com - L'Oeil La Garde - 24370 Calviac en Périgord, France, without undue delay and, in any event, not later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to have been met if you return the goods before the expiry of the 14-day period. You will have to bear the direct costs of returning the goods.

We may withhold reimbursement until we have received the goods back or until you have provided evidence of having sent back the goods, whichever is the earliest.